Privacy Policy

PRIVACY POLICY

The purpose of this privacy policy (the “ Privacy Policy ”) is to clearly and precisely inform users (hereinafter, the “ Users ”) who browse the Website hosted under the https domain name: //www.thevillaconcept.com and any of the subdomains dependent on it (the " Website ") on the processing of personal data collected by the company V&H, SL (" V&H " or " THE COMPANY ") through of the aforementioned Website.

This Privacy Policy is only applicable to the Website that THE COMPANY makes available to Users, THE COMPANY declining any responsibility for the different privacy policies and protection of personal data that may contain the web pages to which the User can be accessed through the hyperlinks located on the Website and not directly managed by THE COMPANY.

This Privacy Policy applies to the information that THE COMPANY collects through the Website, such as through a registration form or contact form or through browsing.

In accordance with the provisions of the applicable regulations, THE COMPANY informs Users that the data they provide through the Website will be incorporated into their data files, for which it is responsible.

The completion of the registration form by the Users, as well as the data provided by the User during the provision of the services, necessarily implies, and without reservations, the knowledge and acceptance of this Privacy Policy. Therefore, Users are recommended to read this Privacy Policy carefully beforehand.

  1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

 

The owner of the Website, as well as the person in charge of the treatment of the personal data of the Users, is V&H, SL, with registered office in Madrid, CALLE DE ALICANTE, 15, provided with NIF number B87722153 and registered in the Mercantile Registry of Madrid. , Volume 35544, Page 205 and Page M638863.

The User may contact THE COMPANY at the following email address: pedidos@thevillaconcept.com .

Lastly, the User accepts that all their personal data be transferred in their entirety to the company APLAZAME SL (hereinafter “ Aplazame ”) from the moment the User has started contracting the deferred payment service offered by the latter in the time to choose the payment method. This acceptance extends to third parties that had to access the files for the good end of the contract.

  1. NECESSARY DATA FOR CERTAIN TREATMENTS

 

The provision of data by Users through the registration form, as well as while browsing the Website is voluntary, although not providing certain data may make it impossible to access certain services provided by THE COMPANY.

Users will respond, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, reserving THE COMPANY, the right to exclude from the services Users who have provided false data, without prejudice to the other actions that proceed in law.

  1. INFORMATION COLLECTED FROM USERS

THE COMPANY treats the following personal data of Users:

  • Identification data , for example, name and surname.
  • Contact information , such as the e-mail address and postal address.
  • Browsing data of Users on the Website.

  1. WHY IS THE COMPANY LEGITIMATED TO CARRY OUT DATA PROCESSING AND WHAT ARE THE PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA BY THE COMPANY?

 

THE COMPANY wants to treat all the data received lawfully and for this it must support the treatment of the User's data on a sufficient legal basis. In accordance with the foregoing, below we indicate for what purposes THE COMPANY treats the data and what is the legal basis on which each of them is based:

  • THE COMPANY uses this data to provide its services , such as making its different products available to Users. This data processing is necessary so that THE COMPANY can provide its services and carry out the execution of the contract between THE COMPANY and the Users of the Website. In the event that the User does not provide any of these data, THE COMPANY would not be in a position to provide any of its services.

  • THE COMPANY may also use the data to process, manage and solve any complaints or suggestions or queries from the User . THE COMPANY considers that it has a legitimate interest to carry out said data processing insofar as it allows it to improve its services and the User experience.

  • THE COMPANY may use the contact information to contact Users and inform them of the latest news regarding the dissemination of new products, for advertising purposes . This advertising will be done only and exclusively after obtaining the consent of the User in question, except when there is a prior contractual relationship between THE COMPANY and the User and commercial communications referring to THE COMPANY products similar to those that were initially contracted with the User.

Regarding the information obtained through cookies and similar devices or mechanisms, such as pixels or code fragments, that allow the storage and recovery of data, the legal basis will be configured by consent as defined by the applicable regulations. and the guidance guides issued by the Spanish Agency for Data Protection on the date on which this Privacy Policy was prepared, as well as and with the purpose of ensuring the correct functioning of the functionalities of the Website that corresponds to the legitimate interest of THE COMPANY.

The User may withdraw consent at any time by sending a message to the following email address: pedidos@thevillaconcept.com without affecting the legality of the treatment based on the consent prior to its withdrawal.

  1. USER ACCEPTANCE

 

By accepting the Terms of Use of the Website and this Privacy Policy, the User acknowledges having read and understood the conditions of use and the legal terms established in this Privacy Policy, and expressly and unequivocally accepts the application of the same to the use you make of the Website while browsing and the provision of the corresponding services.

Users expressly declare themselves informed and authorize THE COMPANY to collect and process their data for the purposes indicated in this Privacy Policy as described therein.

Users must notify THE COMPANY of any changes that occur in the data provided, responding, in any case, to the veracity and accuracy of the data provided at all times. Likewise, Users must refrain from uploading any false or inadmissible content in accordance with Law, morality, good faith and public order or that may, in any way, infringe the rights of third parties.

THE COMPANY reserves, where appropriate and without prejudice to other actions that may correspond to it, the right not to provide services, unsubscribe or withdraw content from those Users who provide false or incomplete data. All this does not imply, in any case, the assumption by THE COMPANY of any responsibility for damages or losses that may arise from the falsity or inaccuracy of the data provided or inappropriate content, for which only the User will be responsible.

  1. DATA COMMUNICATION AND INTERNATIONAL TRANSFERS

Likewise, the personal data of the Users may be accessed by authorized personnel of THE COMPANY and other third parties or collaborators who provide services in favor of THE COMPANY, in order to manage the provision of services, the contractual relationship and/or pre-contractual with the Users. In these cases in which access is allowed to other collaborating companies, said access to data on behalf of third parties will be regulated in the corresponding contract, as required by current regulations.

THE COMPANY, for the processing of personal data, may use the services of managers and sub-responsors of the treatment that could host some of your data outside the European Union and the European Economic Area. The foregoing could imply an international transfer of data to countries that the European Union considers do not yet have an adequate level of data protection. For example, your laws may not guarantee you the same rights, or there may not be a data protection supervisory authority capable of addressing your claims.

Notwithstanding the foregoing, THE COMPANY is concerned that, in the event that data is shared outside the European Economic Area, the resulting international transfers are subject to any of the adequate guarantees described in the applicable regulations, such as the signing of standard clauses of data protection.

THE COMPANY may also disclose the personal data collected in the specific cases in which said transfer is established and is enforceable by the applicable regulations; or when required by the competent authorities.

  1. DATA PRESERVATION

THE COMPANY will keep the personal data of users only for the time necessary to carry out the purposes for which they were collected, as long as the User does not revoke the consents granted. Subsequently, if necessary, THE COMPANY will keep the information blocked for the legally established deadlines.

  1. RIGHTS OF THE USER IN RELATION TO THEIR DATA

 

The User has the right to:

  • Access your personal data.
  • Request the rectification of inaccurate data.
  • Request its deletion .
  • Request the limitation of the processing of your data.
  • Oppose the processing of your data.
  • Request its portability .
  • Not be subject to automated individual decisions .
  • In addition, the User may exercise their right to be forgotten.

The User can exercise all these rights at the following email address pedidos@thevillaconcept.com communicating the reason for their request and providing a copy of their ID

The User can also send his request by ordinary mail to the following address:

Calle Hernani 66, 1ºD, 28020, Madrid.

The communication addressed to THE COMPANY must contain the following information:

  • Name and surname of the User; photocopy of your national identity document, or your passport or other valid document that identifies you.
  • Petition in which the request is specified.
  • Address for the purposes of notifications, date and signature of the User.
  • Supporting documents of the request made.

Without prejudice to any other administrative resource or judicial action, the User shall have the right to file a claim with a Control Authority, particularly in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in in the event that you consider that the processing of your personal data is not adequate to the regulations, as well as in the event that the exercise of your rights is not satisfied. The supervisory authority to which the claim has been filed will inform the claimant about the course and result of the claim.

  1. DATA SECURITY

 

The protection of the privacy and personal data of Users is very important to THE COMPANY. Therefore, THE COMPANY does everything in its power to prevent its data from being used inappropriately, allowing access to it only to authorized personnel.

THE COMPANY maintains the security levels of personal data protection in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides to through the Website, without prejudice to informing you that Internet security measures are not impregnable.

THE COMPANY undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

In those web services that require registration as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session started with his name and password.

The User undertakes to notify THE COMPANY as soon as possible of the unauthorized use of his Username and/or password or any other security breach. THE COMPANY will not be responsible for any damages or losses that may arise due to non-compliance with this obligation by the User.

  1. MODIFICATIONS OR CHANGES IN THE PRIVACY POLICY

 

THE COMPANY reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as industry and/or trade practices. Any modification in this Privacy Policy will be reported to the User and, if necessary, their consent will be requested. In the event that the User does not consent to the processing of this data, the User may not continue to enjoy the provision of services by THE COMPANY.

  1. RECOMMENDATIONS

 

  • Use passwords with a minimum length of 8 characters, alphanumeric and with the use of upper and lower case letters.
  • Keep antivirus software installed and duly updated on your computer, which guarantees that your computer is free of malicious software, as well as spyware applications that put your Internet browsing at risk, and endanger the information stored on the computer.

  1. QUESTIONS

 

If you have any questions about this Privacy Policy or the processing of your data, please contact THE COMPANY by email addressed to the following email address: pedidos@thevillaconcept.com

Likewise, if you consider that your rights are not duly safeguarded, you have the right to file a claim with the Spanish Agency for Data Protection, whose contact details are: telephone numbers 901 100 099 and 912 663 517; postal address C/Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web/ and Application www.agpd.es